Faq

Can we visit the chocolate factory?

Our production factory itself is not open for visitors, however the entire production process can be viewed through a large glass window inside the shop.
The factory is located at our P&J The Factory shop in Snaaskerke, Belgium.
 

Which currencies do you accept?

We accept the following currencies at all of our shops:

  • English Pounds Sterling
  • Euro's
  • Most major debit and credit cards

Which of your shops sells tobacco and cigarettes?

Tobacco related products can be purchased at our following shops:

  • P&J The Factory in Snaaskerke, Belgium
  • P&J Truck Shop in Snaaskerke, Belgium
  • P&J Adinkerke in Adinkerke, Belgium

Can we buy tobacco or cigarette products online?

No, our online store is for chocolate products only.
Tobacco related products can be purchased at our following shops:

  • P&J The Factory in Snaaskerke, Belgium
  • P&J Truck Shop in Snaaskerke, Belgium
  • P&J Adinkerke in Adinkerke, Belgium

Can I place an order for tobacco and pick it up at your shop?

Yes, of course.
Send us an e-mail with the brand and quantity you would like, followed by the date and shop location you would like to pick it up at. 
We are happy to place your order aside for you.

Please note that we might not have enough stock of some brands and will need a week's notice to order them.

My favourite tobacco brand is not on your list, can you order it for me?

Some brands that aren't displayed on our price list are available to order. Send us an e-mail and we will let you know as soon as possible if we are able to get your product for you.